The customer experience is the new battleground. It's where business is going to be won or lost. We will explore the best practices for creating an amazing experience around your coaching services and business. It's no longer enough to provide "great workouts". It's the experience around those workouts that will make or break your business.

Key Takeaways:

  • Learn what the brand leaders in customer experience do well
  • Understand how to apply those concepts to your business
  • Leave with simple takeaways that you can apply on Monday in your business
Saturday, April 13, 2019 - 11:15am to 12:15pm
ACE 0.1, NASM 0.1, AFAA 1, NSCA 0.1, ACSM 1